- Attraction: Andy’s Frozen Custard
- Location: 852 Dolly Parton Pkwy, Sevierville, TN 37862
- Industry: Dessert Shop
- Website: https://locations.eatandys.com/ll/US/TN/Sevierville/852-Dolly-Parton-Parkway
Andy’s Frozen Custard is the bright red building on Dolly Parton Parkway that’s been winning over locals and tourists since opening in 2022.
Founded back in 1986 in Osage Beach, Missouri by John and Carol Kuntz and named after their son Andy, this frozen custard empire has grown into the nation’s largest frozen custard-only chain.
What started at the Lake of the Ozarks has expanded to over 150 locations across 15 states, but the Sevierville spot holds something special for East Tennessee.
You’ll find custard that’s made fresh every single hour and toppings baked daily in-store, creating an experience that ice cream shops simply can’t match.
Signature Treats You Can’t Miss
The Concretes: These aren’t your average milkshakes—they’re thick, decadent creations that live up to their name. The Bootdaddy Concrete combines vanilla frozen custard with crushed Oreos, hot fudge, and crème caramel for a flavor profile that hits all the right notes.
Related
More in Tennessee
From Truck Drivers To Country Stars, All Types Have Lined Up For Lunch At This Nashville Icon
Keep Exploring →Meanwhile, the Butter Pecan Concrete blends butterscotch and roasted pecans into silky custard, creating a nutty-sweet masterpiece that keeps people coming back.
Jackhammers – The Ultimate Indulgence: Take everything you love about a Concrete and kick it up a notch. These treats feature your favorite custard blend “drilled and filled” with an extra topping right down the center.
The James Brownie Funky Jackhammer is pure genius—vanilla custard mixed with peanut butter and house-baked brownies, then stuffed with hot fudge.
Each spoonful delivers that perfect combination of fruity and chocolatey goodness, especially in the Texas Two-Step version with strawberries and hot fudge.
Sundaes and Splits: Sometimes you want your toppings on top, not blended in. The Stolen Brownie Sundae starts with a freshly baked brownie as the foundation, then gets smothered in custard, hot fudge, and roasted pecans.
More in Tennessee
This Nashville Attraction Lets You Explore 200 Years Of Tennessee History In One Park
Discover MoreIf you’re really hungry, the banana splits come loaded with your choice of toppings—from classic hot fudge and pecans to strawberries and marshmallow crème.
Build Your Own Creation: With over 25 toppings to choose from, you can craft your perfect treat. Start with vanilla or chocolate custard (made fresh hourly, remember), pick your size, and then go wild.
Fruity options like strawberries and cherries pair beautifully with drizzles of caramel or hot fudge. Crunch lovers can load up on roasted pecans, Heath Bar pieces, or cookie dough chunks.
Seasonal Specialties: The menu rotates throughout the year to keep things exciting. Fall brings the fan-favorite Pumpkin Pie Concrete, where they blend actual slices of house-baked pumpkin pie into vanilla custard with a side of roasted pecans. It’s autumn comfort in a cup.
The Custard Difference
What Makes It Special: Here’s the thing about frozen custard—it contains more butterfat than regular ice cream and gets churned slowly, which means less air gets mixed in. The result? An incredibly rich, thick, and creamy dessert that feels luxurious with every bite.
Related
More in Tennessee
Step Through Stone Gatehouses And Centuries Of History At This Hidden Knoxville Garden Gem
Keep Exploring →The vanilla custard comes out velvety smooth, while those roasted pecans they use add the perfect crunch. Their chocolate and caramel sauces are notably rich, not watered down like you find at some places.
Made Fresh Hourly: This isn’t custard that’s been sitting in a freezer for days. Every batch gets made fresh throughout the day and served immediately to maintain that signature creaminess. You can actually watch the custard coming out of the machine, which kids find particularly fascinating.
Quality Toppings: The brownies, cookies, and pies you’ll find mixed into your treats? All baked fresh daily right there in the store. Those roasted pecans get extra attention too—they’re abundant and actually roasted, not raw, adding that toasted nutty flavor that elevates everything.
Atmosphere & Setting
The Big Red Building: You can’t miss Andy’s—it’s the distinctive red building that’s become a landmark on Dolly Parton Parkway. The design fits perfectly with the family-friendly vibe of Sevierville while standing out enough that you’ll spot it from the road.
Outdoor Experience: There’s no indoor seating here, which actually works in your favor during Tennessee’s beautiful spring and fall weather.
More in Tennessee
Pulitzer Prize Finalist Ann Patchett Opened This Magical Indie Bookstore That Defies All The Rules In Nashville
Discover MoreThe front area features artificial turf and cornhole games, creating a casual hangout spot where families can relax with their treats. Even during winter months, they heat the outdoor patio areas so you can enjoy your custard year-round.
Drive-Thru Convenience: After a day of mountain adventures, sometimes you just want to grab your dessert and go. The speedy drive-thru moves surprisingly fast even when the line looks long, and the walk-up windows offer another quick option for those who park.
Practical Details
Generous Portions: Fair warning—the portions here are substantial. You might want to consider sharing a medium or large, especially if you’re ordering sundaes. Many guests report that two people could easily split one sundae and still be satisfied.
Pricing Perspective: Expect to spend around $5-8 for a small to medium treat. While it’s not the cheapest dessert option in town, you’re getting premium quality frozen custard with generous toppings. The richness means a little goes a long way, and given the fresh-made-hourly quality, most find it worthwhile.
Family-Friendly Perks: They offer pup cones for your furry friends, making this a truly inclusive stop for the whole family. The outdoor setup means kids can move around freely without worrying about disturbing other diners.
Related
More in Tennessee
From Garlicky Pizza Dough Bread To Gently Spiced Tomato Soup, Taste The Difference Of Scratch Cooking In Knoxville
Keep Exploring →Busy Times: This place stays packed throughout the day, which speaks to its popularity but also means finding a spot to settle down can be challenging.
Your best bet is grabbing your order to go or snagging one of the outdoor tables early. The lines move quickly though, so don’t let a crowd discourage you.
Take It Home: Love it so much you want more?
The Pick 6 option gives you six half-pint cups of frozen custard blended with your favorite toppings, perfect for sharing with friends or keeping all to yourself. They also offer full pints and quarts with two toppings of your choice, plus waffle cone kits if you want to recreate the experience at home.
Andy’s Frozen Custard
📍 852 Dolly Parton Pkwy, Sevierville, TN 37862
